Our Office Staff
Office Manager  Joanne Brown, CPIW, CPSR
Assistant Vice President
brownj@centralcarolina.com
Joanne will celebrate 40 years with CCIA on November 1, 2010. She has serviced both personal and commercial lines accounts and been involved in system administration and bookkeeping along the way. Currently she is serving in the capacity of Office Manager.
Commercial Lines Account Managers  Kathy Hux
(Accounts A-C, Salisbury) - huxk@centralcarolina.com
Kathy joined CCIA in January 2010 and has been a licensed agent and broker for 20 years. Customer service is her number one passionate priority. Hailing from the Washington DC area, she is glad to now call the south her home.
 Rita Leazer, CPSR
(Accounts D-K, Salisbury) - leazerr@centralcarolina.com
Rita serves as a Client Account Manager in the Salisbury office. She has been with CCIA for over 22 years. In total, she has over 25 years of experience in commercial insurance. Rita holds the Certified Professional Service Representative (CPSR) professional designation.
 Nancy Dickey
(Accounts L-Rn, Salisbury) - dickeyn@centralcarolina.com
Nancy joined CCIA in July of 2011. She is licensed in property & casualty and life & health insurance. Nancy has many years experience in customer service and looks forward to her career at CCIA.
 Jennifer Graves
(Accounts Ro-Z, Salisbury) - gravesj@centralcarolina.com
Jennifer has been a licensed Property and Casualty agent for 11 years and has been with CCIA since 2006 specializing in business insurance. Prior to joining us she gained experience in the trucking and transportation insurance industry at an agency in Houston. Jennifer works with the agents to provide programs for our clients that suit their specific insurance needs and strives to provide excellent customer service.
 Brenda Dipple
(Accounts A-K, Mooresville) - dippleb@centralcarolina.com
Brenda has been with CCIA since 2007. She holds her property & casualty license and has worked in the insurance industry for 20 years, specializing in commercial products.
 Amanda Johnson
(Accounts L-Z, Mooresville) - johnsona@centralcarolina.com
Amanda joined our agency in 2008. Amanda holds a property and casualty license with five years experience in commercial lines insurance.
Personal Lines Account Managers  Diane Nesbit
(Accounts A-D, Salisbury) - nesbitd@centralcarolina.com
Diane has worked in the insurance industry since 1977 and has been with CCIA since September 1980. She has her property and casualty license.
 Sandy McCombs
(Accounts E-J, Salisbury) - mccombss@centralcarolina.com
Sandy joined CCIA in June of 2004 and has been licensed in Property and Casualty since 1992 and Life & Health since 1993.
 Lana Howard
(Accounts K-Q, Salisbury) - howardl@centralcarolina.com
Lana joined CCIA in August of 2006. She has her Property and Casualty license.
 Stephanie Hinson,CISR
(Accounts R-Z, Salisbury) - hinsons@centralcarolina.com
Stephanie joined CCIA in November 2011 and has 9 years insurance experience. Stephanie holds the Certified Insurance Service Representative (CISR) designation. Prior to working for CCIA she worked for an independent insurance agency in Brevard, NC. She enjoys spending time with her husband, Jacob, and their English Mastiffs, Chaos and Zeus.
 Annette Beck
(Accounts A-K, Mooresville) - becka@centralcarolina.com
Annette joined our agency in 2003 and is a licensed Property and Casualty agent. Annette has worked in the insurance industry since 1981.
 Barbara Grucza
(Accounts L-Z, Mooresville) - gruczab@centralcarolina.com
Barb joined our agency in 2007. She is a licensed property & casualty agent with over 30 years of experience in personal lines.
Claims Department  Libby Stowe
Claims Customer Service, Salisbury - stowel@centralcarolina.com
Libby started at CCIA in May of 2005 as a part time assistant. She came on full time in September of 2008. She is a licensed property and casualty agent and handles all claims that come thru the Salisbury office. Libby lives in Salisbury with her husband and two adorable children.
 Kristina Christy,
Claims Customer Service, Mooresville - christyk@centralcarolina.com
Kristina is the Claims Customer Service Manager and the Receptionist for our Mooresville office. She is a licensed Property & Casualty agent and has been with CCIA for over 4 years handling claims and supporting our account managers. She is also one of the first voices you will hear when you call our Mooresville office.
Reception  Linda Fairley, CPIW
Receptionist, Salisbury - fairleyl@centralcarolina.com
Linda has been in the insurance industry for 36 years and with the agency over 22 years. She also serves as the backup for the Claims Department. She holds a degree in Mathematics from Catawba College. Outside of work she is very active in the Boy Scouts of America, serving on the Troop Committee for Troop 401 and helps with the Friends of Scouting annual fundraiser.
Kristina Christy,
Receptionist, Mooresville- christyk@centralcarolina.com
Accounting  Danette Walker
Bookkeeper - walkerd@centralcarolina.com
Danette has been with CCIA since 1997 as our Bookkeeper and System Administrator. She has worked in banking and customer service before joining our team here at CCIA. She is a very active member of her church and recently earned her Associate of Theology.
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